We always want to provide you with the best shopping experience. We want you to feel cared for and that we take into account your questions and opinions, that's why we leave you a top 5 of frequently asked questions to help you with your purchases.
1. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
From the moment you place your order and we process it, it takes 2-3 days for you to receive your order and have it with you. Keep in mind that it will also depend on the shipping you have chosen.
We work to ensure that you receive your order as soon as possible.
2. CAN MY PRODUCT BE CUSTOM-MADE?
Yes! all our products can be custom made, we adapt to your needs. You can also do it in an easy way through our platforms.
3. AT WHAT TIMES CAN I CONTACT YOU?
We have a 24 -7 customer service available for you. You can contact us through any platform and we will answer and help you with your orders and doubts.
4. WHERE CAN I SHOP?
You can place your orders through our website and also find us on Amazon and Etsy.
And if you are in Florida you can visit our showroom.
5. CAN I RETURN MY PRODUCT AND RECEIVE A REFUND?
We always want to provide you with the best service, so each return or refund must be evaluated according to the problem you have had with your product.
As these are custom made products we must check what the problem was when we receive your order. Once evaluated we will make the exchange or refund depending on the situation.
Did these frequently asked questions help you? What other questions do you have?
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